Continence Contact a Nurse

The Secure StartSM service gives you access to a wealth of information including clinical support and advice. If you have lost touch with your nurse and would like to reconnect with them, then we will work hard to put you back in touch. Alternatively, the dedicated Secure StartSM nurses are available to help you with clinical advice regarding anything continence related, and will support you with any questions you may have.

Our service is regulated by the Care Quality Commission, an independent regulator of health and social care. This means they make sure the care or advice you receive from us will be safe, effective, compassionate and of high quality.

Continence Advice

Please complete the following information with as much detail as possible, and one of our dedicated nurses will respond to you directly.

If you require urgent medical assistance, please contact your GP or your local hospital. As part of the Secure StartSM service, we aim to respond to all clinical questions directed to a nurse, within 72 hours.

Contact a Stoma Care Nurse

Ask a Nurse a question

We'd like to contact you to check to see if there is any other support we can offer.

* Required Fields

Your consent is optional and you have the right to withdraw it at any time. To withdraw your consent or to make changes to your communication preferences, contact us at or 0800 37613100. Such withdrawal only has future effect (i.e. the withdrawal of your consent has no effect on the lawfulness of the data processing and disclosures before the withdrawal was made).

Please find further details regarding the processing of your personal data and your legal rights in our full Privacy Notice.

To discover how you can benefit from the Secure StartSM service or have any questions about the service? You can call us on 0800 3761310

You will need to Login / Register to the Secure Start next steps hub to view this page.