The Proven Pathway for Stoma & Continence Care

The Secure StartSM service provides continued support to ensure confidence and independence on your onward journey. We have a wealth of knowledge and experience across both Ostomy and Continence Care and have created Secure StartSM next steps, an information hub with advice and education to support you moving forward, one step at a time.

You will need to Login / Register to the Secure StartSM next steps hub to view all content on these pages.


The Secure StartSM service is brought to you by Hollister, an independent, employee-owned global company. We have three brands: Hollister Ostomy, Dansac Ostomy and Hollister Continence and for more than 103 years, we have been living our mission of making life more rewarding for those who use our products and services.


Delivering the Secure StartSM service is an example of how we live our mission. With our team of over 40 registered nurses and telephone support advisors, we are committed to providing you with the highest level of care and advice in all aspects of your stoma and continence care.


Our service is regulated by the Care Quality Commission, who are an independent regulator of health and social care. They make sure the care you receive in the hospital and at home is safe, effective, compassionate, and high-quality.

"Patients have a high quality service which impacts positively on their rehabilitation. The readmission of patients has been prevented by this level of community support."

Lead CNS Colorectal Stoma Care
Norfolk and Norwich University Hospitals NHS Trust

"My stoma care nurse has given me the confidence to look after my stoma, I could not wish for better support. The help and advice has been first class."

R.W (patient)

To discover how you can benefit from the Secure StartSM service or have any questions about the service? You can call us on 0800 3761310

You will need to Login / Register to the Secure Start next steps hub to view this page.