Bladder issues are common and can be distressing.

It can be challenging to access the right personalised support & education when you face challenges with emptying your bladder which makes it even more difficult to accept, learn and try to successfully move ahead. This can have an adverse affect on your mental health, and leave you feeling alone.

>Top catheterisation concerns and what to do about them

Nutritional Advice

We are working with Laura Clark, a registered dietitian with over 20 years experience in nutrition and dietetics. You can ask her a question and we will publish the most commonly asked questions on the 'you and your diet' pages.

>Ask Laura a question

Understanding Neurogenic Bladder Disorder

As your body begins to heal following surgery, you may be thinking about a more active lifestyle. Whether it be resuming sporting activities you previously enjoyed, or opportunities to take up a new one, this section is full of information to help answer your questions, and encourage physical activity.

Learn more here

Contact a Urology Nurse

The Secure StartSM service gives you access to a wealth of information including clinical support and advice. Secure StartSM nurses are available to help you with clinical advice regarding anything stoma related, and will support you with any questions you may have.

> Ask a Urology Nurse

Products that may interest you

We serve people with neurogenic bladder and bowel dysfunction and those who care for them. We are committed to helping empower those who use our products with the independence to maintain a rewarding, dignified life.


> InfynaTM & Infyna ChicTM Intermittent Catheter

> VaPro and VaPro PocketTM Intermittent Catheter

Hints and Tips for ISC

We've got some useful hints and tips from Corey Knott a Urology Nurse.

  1. Catheterise when you’re not at your fullest, this can help alleviate discomfort and prevent urinary complications.
  2. Give yourself time to find a toilet and get ready to catheterise to avoid unnecessary stress.
  3. Set an alarm to establish a good routine and ISC regularly to ensure optimal bladder health.
  4. Wear accessible clothing to catheterise more easily.



  1. Have everything ready and laid out before you start the ISC process.
  2. Wash your hands throughly to reduce the risk of infection.
  3. Take up a comfortable position that suits you.
  4. Breathe deeply and keep calm to ensure maximum comfort.
  5. Always ensure you have an ample supply of products with you and at home to avoid running out of essential items.

Continence Community

We have many inspirational stories on our websites which you can view here, but below are links to some other community based websites where you can find further information on the continence community and support programmes available to you.

To discover how you can benefit from the Secure StartSM service or have any questions about the service? You can call us on 0800 3761310

You will need to Login / Register to the Secure Start next steps hub to view this page.